LABORATORY MANAGEMENT SYSTEM POLICY

It is  the  policy  of Trans  Asia Industrial Laboratories  (TIL] to  have  full commitment  to quality  and  to provide integrity and reliability in all laboratory services fulfilling the requirements of quality in all aspects of work, continuously meeting or exceeding customer’s expectations in an impartial manner. The Management of TIL is committed to perform material  testing,  research  and  investigations  in  the most efficient and accurate manner in accordance with the internationally recognized standards  and the regulations of the local authorities. TIL commits to continually  strive  for  excellence  as  an independent, reliable and competent testing laboratory by meeting the highest  level  of  clientele satisfaction by:•   

• Committing to highest level of provision of professional practice and quality in all facets, levels and services of the laboratory to address the needs and expectations of the interested parties including but not limited to customers, regulatory authorities, organizations and schemes using peer- assessment, accreditation bodies etc.
•  Committing to consistent operations of  the  laboratory  with  highest  quality  of  service  satisfaction  to the customers.
•  Committing to highest level  of confidence  towards  impartiality  in the operations  and  services  offered by maintain the transparency of the    organization’s operation and assuring the confidentiality  and  best quality of services to the interested parties. 
•  Acquisition of highest standard and most-updated roster of equipment and services to adapt with the changing and current needs of customers
•  Implementing laboratory’s Management System adhering to ISO/IEC  17025  Standard  to  assure  its focus on Quality Documentation, adhering to laboratory policies and employment of its documented procedures and continual improvement of the management system.
•  Providing required resources, efficient trainings and  adopting  advancements  in  technology  to  maximize staff skills and capabilities and ensure their familiarization of documentation and implementation of work policies and procedures.